| Quality Silk Plants |
Call Us Toll Free: 877-797-7737 or info@qualitysilkplants.com for any questions.
SHIPPING INFORMATION
We ship anywhere in the continental US and Canada. Our preferred method of shipping is FedEx and USPS Ground.
Please note that FedEx cannot deliver to PO Box or APO/FPO addresses and there may be some restrictions on size
limits when shipping to a PO Box or APO/FPO address. All shipments outside of the continental U.S will be
subject to additional shipping charges listed below, please allow additional time for shipping. Standard shipping
charges within the 48 contiguous US states are based on the total order amount:
FREE FREIGHT - We offer free freight on all orders over $75 that ship by FedEx ground or USPS within the
continental United States.
CURRENT SHIPPING and HANDLING CHARGES - Charges are based on the dollar amount of the order. These
charges apply to FedEx or USPS ground shipments within the Continental US only.
$30 & Under...........$ 7.99
$30.01 - $50............$ 9.99
$50.01 - $75.............$ 11.99
$75.01 & Over..........Free!*
For Canada / HI / AK orders 40% of your total order will be added during checkout as an
estimate only. Actual shipping charges will be charged, if they are lower you will receive a credit
, if they are higher an additional charge will be applied. For a quote before ordering please call us
prior to placing your order and we will issue you a quote.
*Over $75 - FREE! (FedEx / USPS ground within 48 Contiguous US states only)
Any orders returned to Quality Silk Plants as "undeliverable" or "refused" will be treated as a return and subject to a
15% restocking fee.
RETURNS
Note that all items are inspected prior to leaving the warehouse. Please inspect your order upon receipt. If any
item(s) have been damaged in shipping please contact us within 5 business days to report the damage so that we may
promptly file a claim with FedEx / USPS. Call us at 1-877-797-7737 or email admin@qualitysilkplants.com. Please
keep all boxes and packaging material along with the damaged item since FedEx / UPS may wish to pick up the
package for inspection.
Your satisfaction is guaranteed. If for any reason you are not completely satisfied with the item(s) ordered,
please call us at 1-877-797-7737 or email service@qualitysilkplants.com for a Return Authorization. Requests for
returns must be made within 7 days of receipt of shipment or a 15% restocking fee will apply. If possible, re-pack
the item securely in the original packaging material; do not allow items to move freely in the box. Be sure to use
adequate cushioning; credits will not be issued for items damaged in return shipping. Include a copy of your invoice
with your return. All returns must have a Return Authorization Number clearly marked on the outside of the box.
Upon inspection of the returned merchandise a credit will be issued for the purchase price of the item(s); shipping
charges are non-refundable. Item(s) must be received in original condition; items returned in used, altered or damaged
condition will not receive credit. Ship the return using insured, traceable mail, such as UPS Ground. Properly insure
the items being returned as Quality Silk Plants.com will not issue credit for damaged items; a damage/loss claim will
need to be filed with the shipping company. Shipping/insurance costs for returns are the customer's responsibility.
Returns that arrive C.O.D cannot be accepted. Returns must be received by us within 21 days of Return
Authorization in order for a credit to be issued.
We try our best to accurately display the colors of the products shown on our website. However, depending on your
monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Due to packaging constraints your item(s) may need shaping. Gently twist or bend the stems to achieve a natural
look. Average size noted on the item description is determined by how it is shaped. We measure the height from the
bottom of the container to the top of the foliage, and the width of the foliage at the widest point. If you have any
questions, please email info@qualitysilkplants.com
Please note that our products are not intended for outdoor use, unless noted in the item description. Do not place
product near a heat source or open flame. We will not be held responsible for misuse of products.
No unauthorized returns will be accepted; credit will not be issued for items returned without a Return
Authorization Number. Please contact us prior to returning any items. Special order items, clearance items and items
purchased through eBay Auctions cannot be returned.
DELIVERY
Orders generally ship within 2-4 business days for in stock items. Note that your billing address must match the
address that your credit card issuer has on file for you; incorrect information will delay the processing and shipping
of your order. You will be notified by email if there is a problem with your order information.
TAX INFORMATION
Quality Silk Plants is required by law to collect and remit sales tax on merchandise (including shipping
charges) on all orders shipped to locations in California. Please email service@qualitysilkplants.com if you
are CA tax exempt prior to placing your order.
SHIPPING INFORMATION
We ship anywhere in the continental US and Canada. Our preferred method of shipping is FedEx and USPS Ground.
Please note that FedEx cannot deliver to PO Box or APO/FPO addresses and there may be some restrictions on size
limits when shipping to a PO Box or APO/FPO address. All shipments outside of the continental U.S will be
subject to additional shipping charges listed below, please allow additional time for shipping. Standard shipping
charges within the 48 contiguous US states are based on the total order amount:
FREE FREIGHT - We offer free freight on all orders over $75 that ship by FedEx ground or USPS within the
continental United States.
CURRENT SHIPPING and HANDLING CHARGES - Charges are based on the dollar amount of the order. These
charges apply to FedEx or USPS ground shipments within the Continental US only.
$30 & Under...........$ 7.99
$30.01 - $50............$ 9.99
$50.01 - $75.............$ 11.99
$75.01 & Over..........Free!*
For Canada / HI / AK orders 40% of your total order will be added during checkout as an
estimate only. Actual shipping charges will be charged, if they are lower you will receive a credit
, if they are higher an additional charge will be applied. For a quote before ordering please call us
prior to placing your order and we will issue you a quote.
*Over $75 - FREE! (FedEx / USPS ground within 48 Contiguous US states only)
Any orders returned to Quality Silk Plants as "undeliverable" or "refused" will be treated as a return and subject to a
15% restocking fee.
RETURNS
Note that all items are inspected prior to leaving the warehouse. Please inspect your order upon receipt. If any
item(s) have been damaged in shipping please contact us within 5 business days to report the damage so that we may
promptly file a claim with FedEx / USPS. Call us at 1-877-797-7737 or email admin@qualitysilkplants.com. Please
keep all boxes and packaging material along with the damaged item since FedEx / UPS may wish to pick up the
package for inspection.
Your satisfaction is guaranteed. If for any reason you are not completely satisfied with the item(s) ordered,
please call us at 1-877-797-7737 or email service@qualitysilkplants.com for a Return Authorization. Requests for
returns must be made within 7 days of receipt of shipment or a 15% restocking fee will apply. If possible, re-pack
the item securely in the original packaging material; do not allow items to move freely in the box. Be sure to use
adequate cushioning; credits will not be issued for items damaged in return shipping. Include a copy of your invoice
with your return. All returns must have a Return Authorization Number clearly marked on the outside of the box.
Upon inspection of the returned merchandise a credit will be issued for the purchase price of the item(s); shipping
charges are non-refundable. Item(s) must be received in original condition; items returned in used, altered or damaged
condition will not receive credit. Ship the return using insured, traceable mail, such as UPS Ground. Properly insure
the items being returned as Quality Silk Plants.com will not issue credit for damaged items; a damage/loss claim will
need to be filed with the shipping company. Shipping/insurance costs for returns are the customer's responsibility.
Returns that arrive C.O.D cannot be accepted. Returns must be received by us within 21 days of Return
Authorization in order for a credit to be issued.
We try our best to accurately display the colors of the products shown on our website. However, depending on your
monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Due to packaging constraints your item(s) may need shaping. Gently twist or bend the stems to achieve a natural
look. Average size noted on the item description is determined by how it is shaped. We measure the height from the
bottom of the container to the top of the foliage, and the width of the foliage at the widest point. If you have any
questions, please email info@qualitysilkplants.com
Please note that our products are not intended for outdoor use, unless noted in the item description. Do not place
product near a heat source or open flame. We will not be held responsible for misuse of products.
No unauthorized returns will be accepted; credit will not be issued for items returned without a Return
Authorization Number. Please contact us prior to returning any items. Special order items, clearance items and items
purchased through eBay Auctions cannot be returned.
DELIVERY
Orders generally ship within 2-4 business days for in stock items. Note that your billing address must match the
address that your credit card issuer has on file for you; incorrect information will delay the processing and shipping
of your order. You will be notified by email if there is a problem with your order information.
TAX INFORMATION
Quality Silk Plants is required by law to collect and remit sales tax on merchandise (including shipping
charges) on all orders shipped to locations in California. Please email service@qualitysilkplants.com if you
are CA tax exempt prior to placing your order.
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| At Quality Silk Plants customers are our #1 priority with a 100% Satisfaction Guarantee! If you have any questions about silk plants, silk flowers, silk orchid, flower baskets, artificial palm trees, silk trees or artificial cactus we sell, our shipping policies, etc., you can Contact Us by e-mail at: info@qualitysilkplants.com or call our toll free number and some one will get back to you within 1 business day. We want your shopping experience at Quality Silk Plants to be a pleasant one so feel free to browse our unique selection, come back as often as you would like and tell you friends and family about www.Qualitysilkplants.com. |
Quality Silk Plants will answer any questions you may have on any artificial plants, artfificial
floral arrangement, silk floral arrangement, silk palm or artificial flowers you may need
information on. Just call toll free 1-877-797-7737 or e-mail us and we can answer your silk
plant, silk orchids, silk topiary and silk palm tree questions.
Thank you for visiting QualitySilkPlants.com, and please Bookmark Quality Silk Plants!
floral arrangement, silk floral arrangement, silk palm or artificial flowers you may need
information on. Just call toll free 1-877-797-7737 or e-mail us and we can answer your silk
plant, silk orchids, silk topiary and silk palm tree questions.
Thank you for visiting QualitySilkPlants.com, and please Bookmark Quality Silk Plants!
| To see specific types of silk flowers, plant, tree, artificial flower arrangement or flower baskets please click the links below. |
| Silk Bonsai Trees Closeouts Silk flower & tree stems Silk Plant Cleaner Artificial Water Artificial Soil Special Orders |
| Home | Silk Trees 1, 2 | Silk Plants | Silk Bonsai Trees | Silk Flowers | Flowers in Artificial Water | Silk Topiaries | Artificial Cactus | Artificial Christmas Trees & Wreaths | Planters & Baskets | Interior Decorating Tips | About Us | Contact Us | Event Planning Guide | Silk Wedding Flowers | Links 1, 2, 3, 4, 5, 6, 7, 8 |
| Free Shipping On All Orders Over $75.00 |